E-commerce, Web/App projects Understand customer Asia Mobile Number List behavior Why is it necessary to understand customer behavior? Understand customer behavior Real users of the product will always use the product in a variety of all possible scenarios. Therefore, you need to test and evaluate your product as a consumer or customer, but with the knowledge and experience of a tester to experience the product in the most complete and objective way. Please evaluate the effects of the bugs you find, how they will impact: User behavior - your customers' customers.
Quality of your products Your customers/users Customer's business situation Prestige and responsibility of your team and company What is the worst: Missed deadlines, customers complaining, customers losing their customers, product failures, project cancellation/closing,... Always be professional to complete your work in the most effective and optimal way because sometimes, small mistakes can cause big and negative impacts on us, our colleagues, the company and our customers. row. Understanding customer behavior Overall view Overview Good testers often.